GlossaryAgents and workflows

Intent Preview

Intent preview shows what an agent plans to do before it executes—especially for multi-step or irreversible actions.

It replaces mystery progress spinners with a readable plan users can proceed with, edit, or cancel.

What it means

A structured summary of upcoming steps, targets, and tools (e.g., “Archive 14 contacts, update CRM field, draft follow-up email”).

Why designers should care

Preview is the difference between automation that feels reckless and automation that feels like a competent assistant asking for a green light.

Example

A travel agent lists flights it will book, prices, and passenger names; buttons are Proceed, Edit plan, and Cancel—not only OK.

Common mistakes

  • Binary confirm dialogs with no editable middle ground.
  • Previews that omit side effects (emails sent, files deleted).
  • Showing plans in raw JSON instead of plain language.

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