Run a Beta / Early Access Program

Use this when the product works but you are not ready for everyone. A beta is a learning program with a go/no-go. When you decide to ship, switch to the launch workflow. Do not run both as one blob.

Use this

  • The build is usable but not polished, and you have a learning goal
  • You need a go/no-go with evidence, not a vibe
  • Engineering can still change the thing during the window

Skip this

  • You are already announcing to everyone. That is a launch
  • You only need five moderated sessions on a prototype. That is a usability test
  • You have no capacity to fix what you hear

Steps

Goals and structure sit together. Recruit and onboard sit together. Feedback and triage run for the whole beta, then you decide.

03Run the beta

04Decide and hand off

Frequently asked questions

When do we start the launch workflow?

The day you decide to ship. Carry known issues, the readout, and who already has access into launch readiness. Do not duplicate GTM in the beta.

What if we cannot fix what we hear?

Do not run a beta. A beta with no engineering capacity is a support queue. Run a handful of usability sessions instead.

How is this different from a launch?

A beta has a learning goal and a go/no-go. A launch has a date and an audience of everyone. If you are already announcing, you are in the launch workflow.