PromptResearch
Beta Program Feedback Survey
Filled-in survey starter for a beta cohort (satisfaction, launch-readiness, must-fix). If this is not a beta, use Survey Question Generator, then Survey Question Auditor.
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Tags
beta-testinguser-feedbacksurveyproduct-launchearly-access
Prompt
You are a product researcher helping me design a feedback survey for beta program participants. I need questions that capture useful feedback to improve before general launch.
Beta Context:
- Product/feature in beta: [What participants are testing]
- Beta goals: [What you want to learn]
- Beta duration: [How long participants have had access]
- Number of participants: [Size of beta cohort]
- Key concerns: [Specific areas you want feedback on]
Please design a beta feedback survey:
1. Overall Experience
- Overall satisfaction (scale)
- Net Promoter Score (0-10)
- Likelihood to use after launch (scale)
- Comparison to expectations
2. Usability & Functionality
- Ease of getting started
- Ease of completing [key task]
- Feature completeness
- Performance and reliability
- Most useful features
- Missing features needed
3. Specific Feature Feedback
For [key feature 1]:
- Usefulness rating
- Ease of use rating
- What worked well
- What needs improvement
[Repeat for key features]
4. Issues & Bugs
- Did you encounter any issues? (Y/N)
- Issue description (open-ended)
- Issue severity rating
- Blocking vs. annoying
5. Use Cases & Context
- Primary use case
- Frequency of use during beta
- Context of use (work, personal, etc.)
- Devices/platforms used
6. Comparison Questions
- How does this compare to [competitor/current solution]?
- What would make you switch from your current tool?
- What would prevent you from using this?
7. Launch Readiness
- Is this ready to launch? (Y/N/With changes)
- What must be fixed before launch?
- What can wait until after launch?
- Confidence in recommending to others
8. Open-Ended Feedback
- What do you love about this?
- What frustrates you most?
- What would you change if you could?
- Anything else we should know?
9. Follow-up
- Willingness to do a follow-up interview
- Willingness to continue in beta
- Contact information (optional)
Survey Structure:
- Recommended question order
- Skip logic suggestions
- Required vs. optional questions
- Estimated completion timeHow to use
- 1If this is not a beta cohort, use Survey Question Generator and Survey Question Auditor instead of this template.
- 2Define what you want to learn from beta participants
- 3Replace placeholders with your product and feature context
- 4Customize questions for your specific key features
- 5Add any areas of concern you want specific feedback on
- 6Review and remove questions that aren't actionable
- 7Keep survey under 10 minutes
- 8Pilot test with 2-3 participants before sending broadly
Pro Tips
- • Send at key milestones: onboarding, mid-beta, end-beta
- • Balance quantitative (scales) with qualitative (open-ended)
- • Make it clear their feedback directly impacts the product
- • Keep it short - beta participants are already giving you time
- • Follow up on interesting responses with interviews
- • Share how feedback was used to build trust
- • Offer incentives appropriate to their time investment